For anyone who inherits an operation and has to answer for it without having built it.
- Consultants, agencies and growth leads walking into someone else's account with little time and incomplete access.
- Anyone who has to say where to start and needs to defend that order in front of whoever did build it.
- Anyone who delivers diagnostics to clients and needs a neutral document, with their name on it, that survives being argued with.
- Internal teams receiving an operation from another team who do not want to inherit its assumptions too.